Case Study
Speed, Scale, and Seamless Experience
America's largest pool and spa retailer. 1,000+ stores. One digital platform serving millions.
America's largest pool and spa retailer. 1,000+ stores. One digital platform serving millions.
Legacy platform buckling under peak traffic. Slow load times killing conversions. Fragmented loyalty experience.
Lighthouse scores below 50. API latency crushing mobile experience.
Scalability failures during peak season and fragile integrations
Disjointed loyalty program and friction in checkout flow
Speed engineering and customer experience transformation.
Refactored SFCC controllers and slashed latency. lighthouse scores surged to 85+.
Loyalty 2.0 with tiered rewards and dynamic service booking portal.
24/7 monitoring with Dynatrace RUM and <15-minute resolution SLAs.
Dramatically improved speed from 48 to 85+
Service bookings grew year-over-year
Zero downtime during summer season
Rapid response with 24/7 monitoring
85+ Lighthouse scores. Zero peak outages. Let's make it happen for your business.
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